Why is Clearing Your Cache and Cookies Important as a MYBOS User?

MYBOS is a system that undergoes frequent updates and transformations, including behavioral changes. Consequently, users may encounter issues if their browser's cache and cookies are not cleared after an update is applied. While we understand the inconvenience this may cause, it's important to note that browser behavior is beyond our control. Clearing the cache and cookies ensures that users are viewing the most up-to-date version of MYBOS, facilitating smoother troubleshooting and support experiences.

Below is a shortcut to clear your cache and cookies across different web browsers: 

  1. Press Ctrl + Shift + Delete on your keyboard. This should open the options for clearing browsing data.
  2. In the pop-up menu, select the Advanced tab.
  3. Under the time range, choose "All time."
  4. Check all the boxes, except for passwords you want Chrome to keep, including browsing history.
  5. Click "Clear data."