1. Accessing Community Settings

    • Click on the community tab at the top of the platform.

    • Access community settings to configure resident access.

  2. Configuring Resident Portal and Mobile App

    • Toggle on/off features for resident access.

    • View number of active and inactive residents.

  3. Activating/Deactivating Resident Portal and Mobile App

    • Use options at the top to control access.

  4. Inviting Residents to the Platform

    • Click on manage user accounts.

    • View tabs for inactive, invited, and active residents.

    • Inactive: Uploaded but not invited.

    • Invited: Sent invite link but not logged in.

    • Active: Logged in at least once.

  5. Bulk Inviting Residents

    • Select inactive residents.

    • Can show up to 1,000 residents at a time.

    • Click to invite users and send email invite links.

  6. Monitoring Resident Usage

    • Access resident usage report.

    • View last login and frequency of logins.

    • Understand how often residents are using the platform.