1.       Click on the cases section in the left menu bar to view the cases table.

2.       Find the case you wish to delete. See How to search and edit a case for detailed search guidelines.

3.       In the cases table, tick the checkbox on the extreme left of the case row.

4.       The ‘bin’ button appears on the top of the table, next to the cases filter. Click on this button to view the confirmation dialog. Press OK button on the dialog. The case will be moved to Trash.

5.       Deleted cases remain in the trash for future reference.