The Cases feature in MYBOS is one of our core tools for building operations, giving you a central place to log, track, and resolve all maintenance and repair requests.
From the moment an issue is reported through to completion, Cases help you assign contractors, set priorities, monitor progress, store related documents, and keep a clear audit trail, making day-to-day maintenance management in your building more structured, transparent, and hassle-free.
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Key Features
- View cases from either a list of cases or a board view based on case statuses.
- Drag and drop to update case status in board view.
- View work orders sent from cases and enhanced filter options.
- Enhanced filter options for cases.
- Ability to save a draft case.
- Create a new case type, case priority and case status to streamline organisation.
- Creating asset categories and assets from within cases.
Want to explore Cases in more detail? The MYBOS Knowledge Base provides step-by-step setup instructions and practical how-to guides to help you get the most out of the Cases feature.