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How to Setup Marketplace

Set up a secure resident Marketplace, manage listing approvals, and configure categories and auto-approval settings in this feature.

The Marketplace feature transforms your Resident Portal into a secure, building‑only trading hub, where residents can easily list items for sale and other residents can quickly browse and buy within the community.
The Marketplace feature enables residents to create and publish listings directly in the Resident Portal, where other residents in the building can view available items and choose to purchase them.
 
All resident-submitted listings are reviewed by the Building Manager, who can approve or reject them according to set criteria, helping ensure the marketplace remains appropriate and high quality for the building community.
 

❗Before configuring Marketplace, ensure that they Marketplace feature is activated in Community Settings. Click here to learn how to turn this feature on.

How to Set Up Marketplace 

Step 1: Go to Community > Marketplace 
 
Step 2: Click Add or Edit Categories 
 
Step 3: Click Add 
 
Step 4: Type in the Category Name 
 
Step 5: Click Save 
 

Step 6: Repeat these steps for each category you want to add. Some examples include:

  • 🏠 Home & Living
  • 📱 Electronics
  • 🚗 Parking & Storage
  • 🕹️ Games & Entertainment
  • 🔨 Services
  • 👶🏼 Baby & Kids
  • 🎟️ Tickets & Events
  • 🆓 Free Items
  • 🔁 Wanted
  • 👗 Clothing & Accessories
🗒️ Building Managers can choose whether Marketplace posts are auto-approved or require manual review before they appear to residents by toggling Auto Approve on/off.