---
title: QR Maintenance Requests
description: Set up QR Maintenance Requests so residents can report building issues by scanning a code — no resident portal login needed. Print, post, and start collecting requests.
---
[Skip to content](https://support.mybos.com/knowledge-base/qr-maintenance-requests#main-content)
[More support](https://support.mybos.com/knowledge-base/kb-tickets/new?hsLang=en-au)
[](https://support.mybos.com/knowledge-base?hsLang=en-au)
- [Product Updates](https://productupdates.mybos.com/whats-new)
- [Getting Started](https://support.mybos.com/knowledge-base/getting-started)
- [Building Managers](https://support.mybos.com/knowledge-base/building-manager)
- [Administrators](https://support.mybos.com/knowledge-base/administrator)
- [Residents](https://support.mybos.com/knowledge-base/residents)
- [Training Academy](https://mybos.com/support/training-academy/)
Open main navigation
Close main navigation
- [Product Updates](https://productupdates.mybos.com/whats-new)
- [Getting Started](https://support.mybos.com/knowledge-base/getting-started)
- [Building Managers](https://support.mybos.com/knowledge-base/building-manager)
- [Administrators](https://support.mybos.com/knowledge-base/administrator)
- [Residents](https://support.mybos.com/knowledge-base/residents)
- [Training Academy](https://mybos.com/support/training-academy/)
- [More support](https://support.mybos.com/knowledge-base/kb-tickets/new)
- [Contact us](https://support.mybos.com/knowledge-base/contact-us)
[Contact us](https://support.mybos.com/knowledge-base/contact-us?hsLang=en-au)
How can we help you?
- There are no suggestions because the search field is empty.
1. [MYBOS Knowledge Base](https://support.mybos.com/knowledge-base?hsLang=en-au)
2. [Building Manager](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au)
3. [Maintenance & Work Orders](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#maintenance-work-orders)
# QR Maintenance Requests
## Let residents report maintenance issues in seconds, straight from a QR code. No portal login required.
QR Maintenance Requests make it easier for residents to report issues that require attention within your building - without having to be logged into the resident portal.
### How to use QR Maintenance Requests
❗ Before you start using QR Maintenance Requests, make sure your Maintenance Request categories are already set up so residents can choose the correct category when submitting a request.
### Step by Step Walkthrough
**Step 1:** Navigate to the **Building Manager Web Portal** and click Cases in the left hand side.
**Step 2:** Select the **Maintenance Request** tab (next to Work Orders Sent)
**Step 3:** If you need to, configure your maintenance categories by clicking the settings icon () next to the QR code button.
**Step 4:** Click the QR Code button, you can select "Download QR Code" (for a standalone QR code which can be pasted into your own document) or "Download PDF" (which will generate the MYBOS generic QR code flyer -- **this cannot be edited as it is a PDF**)
**Step 5:** Paste the flyer in common areas, where residents can scan and fill out details. The modal in which residents fill out details look like this:
- [Getting Started](https://support.mybos.com/knowledge-base/getting-started?hsLang=en-au)
- [Features](https://support.mybos.com/knowledge-base/features?hsLang=en-au#main-content)
- [Building Manager Dashboard](https://support.mybos.com/knowledge-base/features?hsLang=en-au#building-manager-dashboard)
- [Community](https://support.mybos.com/knowledge-base/features?hsLang=en-au#community)
- [Marketplace](https://support.mybos.com/knowledge-base/features?hsLang=en-au#marketplace)
- [Cases](https://support.mybos.com/knowledge-base/features?hsLang=en-au#cases)
- [Messages](https://support.mybos.com/knowledge-base/features?hsLang=en-au#messages)
- [Calendar](https://support.mybos.com/knowledge-base/features?hsLang=en-au#calendar)
- [Maintenance Schedule](https://support.mybos.com/knowledge-base/features?hsLang=en-au#maintenance-schedule)
- [Building](https://support.mybos.com/knowledge-base/features?hsLang=en-au#building)
- [Keys](https://support.mybos.com/knowledge-base/features?hsLang=en-au#keys)
- [Parcels](https://support.mybos.com/knowledge-base/features?hsLang=en-au#parcels)
- [Contractors](https://support.mybos.com/knowledge-base/features?hsLang=en-au#contractors)
- [On-Site Check In](https://support.mybos.com/knowledge-base/features?hsLang=en-au#on-site-check-in)
- [Troubleshooting](https://support.mybos.com/knowledge-base/troubleshooting?hsLang=en-au#main-content)
- [FAQ](https://support.mybos.com/knowledge-base/troubleshooting?hsLang=en-au#faq)
- [Administrator](https://support.mybos.com/knowledge-base/administrator?hsLang=en-au#main-content)
- [Configuration](https://support.mybos.com/knowledge-base/administrator?hsLang=en-au#configuration)
- [MYBOS Web Platform](https://support.mybos.com/knowledge-base/administrator?hsLang=en-au#mybos-web-platform)
- [Reporting](https://support.mybos.com/knowledge-base/administrator?hsLang=en-au#reporting)
- [Building Manager](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#main-content)
- [Building Managers - Web Portal](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#building-managers-web-portal)
- [Building Configuration](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#building-configuration)
- [Residents](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#residents)
- [Maintenance & Work Orders](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#maintenance-work-orders)
- [Communication](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#communication)
- [Community & Amenities](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#community-amenities)
- [Reporting](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#reporting)
- [Integrations](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#integrations)
- [Residents](https://support.mybos.com/knowledge-base/residents?hsLang=en-au#main-content)
- [Resident App](https://support.mybos.com/knowledge-base/residents?hsLang=en-au#resident-app)
- [Resident - Web Portal](https://support.mybos.com/knowledge-base/residents?hsLang=en-au#resident-web-portal)
- [MYBOS Solutions](https://support.mybos.com/knowledge-base/mybos-solutions?hsLang=en-au)
- [Feature Updates](https://support.mybos.com/knowledge-base/feature-updates?hsLang=en-au)
[](http://mybos.com)
Suite 1.01 Level 1, 6 Parkview Drive
Sydney Olympic Park
New South Wales, 2127
Australia
Copyright © 2026, mybos.com