--- title: MYBOS for Owners + Tenants description: See how MYBOS enables owners and tenants to submit requests, access documents, and stay informed through a user-friendly resident portal. --- [Skip to content](https://support.mybos.com/knowledge-base/mybos-for-owners-tenants#main-content) [More support](https://support.mybos.com/knowledge-base/kb-tickets/new?hsLang=en-au) [![white mybos logo-1](https://support.mybos.com/hubfs/white%20mybos%20logo-1.svg)](https://support.mybos.com/knowledge-base?hsLang=en-au) - [Product Updates](https://productupdates.mybos.com/whats-new) - [Getting Started](https://support.mybos.com/knowledge-base/getting-started) - [Building Managers](https://support.mybos.com/knowledge-base/building-manager) - [Administrators](https://support.mybos.com/knowledge-base/administrator) - [Residents](https://support.mybos.com/knowledge-base/residents) - [Training Academy](https://mybos.com/support/training-academy/) Open main navigation Close main navigation - [Product Updates](https://productupdates.mybos.com/whats-new) - [Getting Started](https://support.mybos.com/knowledge-base/getting-started) - [Building Managers](https://support.mybos.com/knowledge-base/building-manager) - [Administrators](https://support.mybos.com/knowledge-base/administrator) - [Residents](https://support.mybos.com/knowledge-base/residents) - [Training Academy](https://mybos.com/support/training-academy/) - [More support](https://support.mybos.com/knowledge-base/kb-tickets/new) - [Contact us](https://support.mybos.com/knowledge-base/contact-us) [Contact us](https://support.mybos.com/knowledge-base/contact-us?hsLang=en-au) How can we help you? - There are no suggestions because the search field is empty. 1. 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[MYBOS Solutions](https://support.mybos.com/knowledge-base/mybos-solutions?hsLang=en-au) # MYBOS for Owners + Tenants ## See how MYBOS enables owners and tenants to submit requests, access documents, and stay informed through a user-friendly resident portal. ### From Maintenance Delays to Miscommunication: How MYBOS Eases Residential Pain Points - **Delays in maintenance response** – MYBOS allows residents to log issues directly and track their resolution in real time. - **Unclear communication from building management** – Receive announcements, notices, and updates directly through the app. - **Difficulty reporting building faults or damage** – Submit maintenance requests with photos and descriptions in just a few taps. - **Not knowing who to contact for specific issues** – MYBOS provides a centralised contact list and direct messaging system. - **Lack of visibility on building works or scheduled maintenance** – Stay informed about upcoming works or service interruptions via notifications. - **Inaccessible building documents** – Access important forms, by-laws, and manuals through the digital document library. - **No record of past maintenance or service issues** – View a history of submitted requests and updates in your personal dashboard. - **Lost or untracked parcel deliveries** – MYBOS allows concierge teams to log parcels and alert residents upon arrival. - **Confusion about building rules or procedures** – Quickly refer to by-laws and guides stored within the system. - **Difficulty getting updates on emergency issues** – Receive immediate alerts on urgent matters like power outages or lift faults. ### How MYBOS Supports Residents Throughout Their Living Experience - **To report maintenance or facility issues** – Log faults with photos and details directly from a mobile device. - **To receive building announcements** – Get push notifications for fire alarm testing, works, or events. - **To communicate with building management** – Send direct messages or queries through the app for faster responses. - **To track maintenance requests** – Monitor the progress of reported issues without needing to follow up manually. - **To access important documents** – Download building by-laws, manuals, forms, or notices anytime. - **To book facilities** – Reserve common areas like gyms, meeting rooms, or BBQ spaces directly within MYBOS. - **To check parcel deliveries** – View delivery logs and collection notices if your building has a parcel room or concierge. - **To understand strata or tenancy rules** – Reference up-to-date information on building rules and policies. - **To stay updated during emergencies** – Receive instant alerts about safety issues, lift outages, or urgent repairs. - **To submit feedback** – Use forms or messaging tools to engage with management constructively. ### Resident-Friendly Benefits That Make MYBOS Stand Out - **Faster maintenance resolutions** – Log and monitor issues without chasing emails or phone calls. - **Clearer communication** – Stay informed with direct, timely updates from your building management. - **Improved transparency** – Track the status of your requests and view building activity history. - **Greater convenience** – Handle all building-related tasks from one easy-to-use mobile app. - **24/7 access to building information** – Download forms or check notices anytime, anywhere. - **Increased resident satisfaction** – A smoother living experience with better service and response times. - **Efficient facility booking** – Avoid double bookings and access availability at a glance. - **Secure parcel management** – Know exactly when your deliveries have arrived and where to collect them. - **Better understanding of building procedures** – Easily access policies, guides, and contacts. - **Enhanced community engagement** – Provide feedback, stay involved, and build trust with your strata or building team. ### Read More Discover more about [MYBOS for Owners + Tenants](https://mybos.com/owners-tenants-management-software/) on our website. See how MYBOS is making a difference through real-world [case studies](https://mybos.com/case-studies/) from our customers. Stay informed with expert insights, product updates, and industry trends in building and facility management on [the MYBOS Blog](https://mybos.com/blog/). - [Getting Started](https://support.mybos.com/knowledge-base/getting-started?hsLang=en-au) - [Features](https://support.mybos.com/knowledge-base/features?hsLang=en-au#main-content) - [Building Manager Dashboard](https://support.mybos.com/knowledge-base/features?hsLang=en-au#building-manager-dashboard) - [Community](https://support.mybos.com/knowledge-base/features?hsLang=en-au#community) - [Marketplace](https://support.mybos.com/knowledge-base/features?hsLang=en-au#marketplace) - [Cases](https://support.mybos.com/knowledge-base/features?hsLang=en-au#cases) - [Messages](https://support.mybos.com/knowledge-base/features?hsLang=en-au#messages) - [Calendar](https://support.mybos.com/knowledge-base/features?hsLang=en-au#calendar) - [Maintenance Schedule](https://support.mybos.com/knowledge-base/features?hsLang=en-au#maintenance-schedule) - [Building](https://support.mybos.com/knowledge-base/features?hsLang=en-au#building) - [Keys](https://support.mybos.com/knowledge-base/features?hsLang=en-au#keys) - [Parcels](https://support.mybos.com/knowledge-base/features?hsLang=en-au#parcels) - [Contractors](https://support.mybos.com/knowledge-base/features?hsLang=en-au#contractors) - [On-Site Check In](https://support.mybos.com/knowledge-base/features?hsLang=en-au#on-site-check-in) - [Troubleshooting](https://support.mybos.com/knowledge-base/troubleshooting?hsLang=en-au#main-content) - [FAQ](https://support.mybos.com/knowledge-base/troubleshooting?hsLang=en-au#faq) - [Administrator](https://support.mybos.com/knowledge-base/administrator?hsLang=en-au#main-content) - [Configuration](https://support.mybos.com/knowledge-base/administrator?hsLang=en-au#configuration) - [MYBOS Web Platform](https://support.mybos.com/knowledge-base/administrator?hsLang=en-au#mybos-web-platform) - [Reporting](https://support.mybos.com/knowledge-base/administrator?hsLang=en-au#reporting) - [Building Manager](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#main-content) - [Building Managers - Web Portal](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#building-managers-web-portal) - [Building Configuration](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#building-configuration) - [Residents](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#residents) - [Maintenance & Work Orders](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#maintenance-work-orders) - [Communication](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#communication) - [Community & Amenities](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#community-amenities) - [Reporting](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#reporting) - [Integrations](https://support.mybos.com/knowledge-base/building-manager?hsLang=en-au#integrations) - [Residents](https://support.mybos.com/knowledge-base/residents?hsLang=en-au#main-content) - [Resident App](https://support.mybos.com/knowledge-base/residents?hsLang=en-au#resident-app) - [Resident Web Portal](https://support.mybos.com/knowledge-base/residents?hsLang=en-au#resident-web-portal) - [MYBOS Solutions](https://support.mybos.com/knowledge-base/mybos-solutions?hsLang=en-au) - [Feature Updates](https://support.mybos.com/knowledge-base/feature-updates?hsLang=en-au) [![MYBOS Logo](https://support.mybos.com/hs-fs/hubfs/MYBOS-Logo-Apr-11-2025-02-01-58-5626-AM.png?width=300&height=59&name=MYBOS-Logo-Apr-11-2025-02-01-58-5626-AM.png "MYBOS Logo")](http://mybos.com) Suite 1.01 Level 1, 6 Parkview Drive Sydney Olympic Park New South Wales, 2127 Australia Copyright © 2026, mybos.com