MYBOS for Owners + Tenants

From Maintenance Delays to Miscommunication: How MYBOS Eases Residential Pain Points 

• Delays in maintenance response – MYBOS allows residents to log issues directly and track their resolution in real time. 

• Unclear communication from building management – Receive announcements, notices, and updates directly through the app. 

• Difficulty reporting building faults or damage – Submit maintenance requests with photos and descriptions in just a few taps. 

• Not knowing who to contact for specific issues – MYBOS provides a centralised contact list and direct messaging system. 

• Lack of visibility on building works or scheduled maintenance – Stay informed about upcoming works or service interruptions via notifications. 

• Inaccessible building documents – Access important forms, by-laws, and manuals through the digital document library. 

• No record of past maintenance or service issues – View a history of submitted requests and updates in your personal dashboard. 

• Lost or untracked parcel deliveries – MYBOS allows concierge teams to log parcels and alert residents upon arrival. 

• Confusion about building rules or procedures – Quickly refer to by-laws and guides stored within the system. 

• Difficulty getting updates on emergency issues – Receive immediate alerts on urgent matters like power outages or lift faults. 

How MYBOS Supports Residents Throughout Their Living Experience 

• To report maintenance or facility issues – Log faults with photos and details directly from a mobile device. 

• To receive building announcements – Get push notifications for fire alarm testing, works, or events. 

• To communicate with building management – Send direct messages or queries through the app for faster responses. 

• To track maintenance requests – Monitor the progress of reported issues without needing to follow up manually. 

• To access important documents – Download building by-laws, manuals, forms, or notices anytime. 

• To book facilities – Reserve common areas like gyms, meeting rooms, or BBQ spaces directly within MYBOS. 

• To check parcel deliveries – View delivery logs and collection notices if your building has a parcel room or concierge. 

• To understand strata or tenancy rules – Reference up-to-date information on building rules and policies. 

• To stay updated during emergencies – Receive instant alerts about safety issues, lift outages, or urgent repairs. 

• To submit feedback – Use forms or messaging tools to engage with management constructively. 

 Resident-Friendly Benefits That Make MYBOS Stand Out 

• Faster maintenance resolutions – Log and monitor issues without chasing emails or phone calls. 

• Clearer communication – Stay informed with direct, timely updates from your building management. 

• Improved transparency – Track the status of your requests and view building activity history. 

• Greater convenience – Handle all building-related tasks from one easy-to-use mobile app. 

• 24/7 access to building information – Download forms or check notices anytime, anywhere. 

• Increased resident satisfaction – A smoother living experience with better service and response times. 

• Efficient facility booking – Avoid double bookings and access availability at a glance. 

• Secure parcel management – Know exactly when your deliveries have arrived and where to collect them. 

• Better understanding of building procedures – Easily access policies, guides, and contacts. 

• Enhanced community engagement – Provide feedback, stay involved, and build trust with your strata or building team. 

Read More

Discover more about MYBOS for Owners + Tenants on our website.

See how MYBOS is making a difference through real-world case studies from our customers.

Stay informed with expert insights, product updates, and industry trends in building and facility management on the MYBOS Blog.