MYBOS for Hotel Managers
Find out how MYBOS helps hotel managers streamline guest services, track maintenance, and manage inspections in one easy-to-use platform.
Tackling Hotel Management Challenges with MYBOS
- Slow response to guest maintenance issues – MYBOS allows real-time logging and prioritisation of maintenance requests.
- Difficulty coordinating housekeeping tasks – Assign and track cleaning schedules digitally for improved room turnaround.
- Lack of visibility over maintenance activities – Use dashboards to monitor job progress and completion across the property.
- Poor communication between departments – Centralised messaging ensures front desk, housekeeping, and maintenance stay aligned.
- Missed equipment servicing – Set automated reminders for regular servicing of lifts, boilers, HVAC systems, and more.
- No clear audit trail of issues – Keep detailed records of task histories, photos, and staff notes for accountability.
- Guest complaints about repeated issues – Identify recurring problems using MYBOS logs and address root causes.
- Disorganised asset management – Track and manage assets like mini bars, TVs, or security systems efficiently.
- Manual paperwork for inspections – Digitise safety checks, room audits, and other inspections for faster processing.
- Difficulty managing third-party contractors – Allocate, monitor, and review contractor work directly within the platform.
When and How Hotel Managers Use MYBOS
- To log and monitor guest maintenance requests – Ensure quick resolutions by tracking progress through the app or desktop.
- During daily operations meetings – Use live dashboards to review outstanding jobs and assign new ones.
- To manage housekeeping workflows – Schedule cleaning and linen changeovers and track completion in real time.
- When coordinating maintenance tasks – Assign jobs to in-house teams or contractors, complete with instructions and deadlines.
- To review inspection logs – Access digital records of room checks, health and safety audits, or compliance reports.
- For asset tracking and servicing – Manage asset records and ensure regular maintenance is carried out.
- When onboarding new staff – Use MYBOS to train and assign tasks with clearly defined workflows.
- To track contractor performance – Monitor job outcomes, review contractor timelines, and store feedback.
- For preparing reports for head office or owners – Export data and performance summaries directly from the platform.
- To manage and review guest feedback – Log recurring complaints and track resolution trends to improve service quality.
The MYBOS Advantage for Smarter Hotel Management
- Faster response to guest issues – Improve guest satisfaction with efficient task handling.
- Better interdepartmental coordination – Unify communication between front desk, maintenance, and housekeeping.
- Real-time visibility across operations – Know what’s happening in every part of the hotel at any given moment.
- Digital audit trails – Ensure accountability and streamline compliance reporting.
- Improved asset and equipment management – Extend the life of hotel equipment with scheduled maintenance.
- More efficient housekeeping – Track cleaning status, task completion, and quality control from one dashboard.
- Enhanced reporting – Create detailed, exportable reports for internal reviews or external stakeholders.
- Reduced administrative workload – Eliminate manual processes with mobile-first digital tools.
- Streamlined contractor engagement – Manage external service providers more effectively with job tracking and communication logs.
- Scalable for multiple properties – Use across a single hotel or a portfolio with multi-site functionality.
Read More
Discover more about MYBOS for Hotel Managers on our website.
See how MYBOS is making a difference through real-world case studies from our customers.
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