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Managing Invoices for Cases

Managers can raise Invoices directly onto a Case and apply this against a Budget or Contractor for streamlining. 

You can upload Invoices against a Case raised from a Maintenance Request or scheduled maintenance event, which can then be applied against either a Private Lot or Asset.

Managing Invoices for Cases

 

Step by Step Walkthrough

Step 1: In Cases feature located on the left hand menu. Navigate to the relevant case by clicking it.

Step 2: Scroll down to Invoices (located on the right side), and either drag & drop or click within the blue box to upload your Invoice.

Step 3: In the pop up window, you can add in all the necessary fields such as:

  • Invoice Number
  • Invoice Value
  • Invoice Fee
  • Deduct from Budget
  • Select a Company
  • Include any Comments
  • Include GST

Attach the Invoice before clicking Save.

Step 4: Once Saved, you can either Edit an existing Invoice via the pencil icon, or add in a new Invoice via the plus button.

โ—Check your Invoice Email settings via Settings โž” Email & Template Options โž” Invoices

Step 5: Once the a case has been marked as Completed (the green MYBOS default completed status), the Invoice approval process will change based on what settings have been configured: 

  • Invoice Approved Email is toggled on, the Invoice will be automatically sent to tagged management emails and set to Approved

  • Invoice Approved Email is off, invoice will be sent to Pending where you will need to manually Approve invoices.