--- title: How to Reset or Change Your Password description: Reset your MYBOS password from the website, BM App or Resident App with these simple steps, plus support details if you still need help. --- [Skip to content](https://support.mybos.com/knowledge-base/how-to-reset-your-password#main-content) [More support](https://support.mybos.com/knowledge-base/kb-tickets/new?hsLang=en-au) [![white mybos logo-1](https://support.mybos.com/hubfs/white%20mybos%20logo-1.svg)](https://support.mybos.com/knowledge-base?hsLang=en-au) - [Product Updates](https://productupdates.mybos.com/whats-new) - [Getting Started](https://support.mybos.com/knowledge-base/getting-started) - [Building Managers](https://support.mybos.com/knowledge-base/building-manager) - [Administrators](https://support.mybos.com/knowledge-base/administrator) - [Residents](https://support.mybos.com/knowledge-base/residents) - [Training Academy](https://mybos.com/support/training-academy/) Open main navigation Close main navigation - [Product Updates](https://productupdates.mybos.com/whats-new) - [Getting Started](https://support.mybos.com/knowledge-base/getting-started) - [Building Managers](https://support.mybos.com/knowledge-base/building-manager) - [Administrators](https://support.mybos.com/knowledge-base/administrator) - [Residents](https://support.mybos.com/knowledge-base/residents) - [Training Academy](https://mybos.com/support/training-academy/) - [More support](https://support.mybos.com/knowledge-base/kb-tickets/new) - [Contact us](https://support.mybos.com/knowledge-base/contact-us) [Contact us](https://support.mybos.com/knowledge-base/contact-us?hsLang=en-au) How can we help you? - There are no suggestions because the search field is empty. 1. [MYBOS Knowledge Base](https://support.mybos.com/knowledge-base?hsLang=en-au) 2. [Troubleshooting](https://support.mybos.com/knowledge-base/troubleshooting?hsLang=en-au) 3. [FAQ](https://support.mybos.com/knowledge-base/troubleshooting?hsLang=en-au#faq) # How to Reset or Change Your Password ## If you have forgotten your password for MYBOS, you can reset it directly from the website or the MYBOS Resident App and MYBOS BM App. Follow these simple steps to reset your MYBOS password from the website or app and get back into your account quickly. ### How to Reset your Password from the Website **Step 1:** From the login page ([https://app.v4.mybos.com/](https://app.v4.mybos.com/)) select the "Forgot Password" button.    ![](https://support.mybos.com/hs-fs/hubfs/image-png-Sep-10-2026-03-15-49-9848-AM.png?width=600&height=288&name=image-png-Sep-10-2026-03-15-49-9848-AM.png)     **Step 2:** You will be prompted to put in either your username or email address. After filling in your details, select **Send Request** to submit.     ![](https://support.mybos.com/hs-fs/hubfs/image-png-Sep-10-2026-03-17-40-5424-AM.png?width=598&height=300&name=image-png-Sep-10-2026-03-17-40-5424-AM.png)      **Step 3:** If the email address is correct, you will receive an email from MYBOS with a link to reset your password. Click the link to reset your password.    ❗If you require further assistance please reach out to our Support Team by emailing our [support team](mailto:support@mybos.com)  | 📲 Resetting your password from the app Using the BM App or Resident App instead of the web portal? Both apps share the same login screen — just tap Forgot password, enter your email, and select Submit. You'll get a reset email at that address. App login screen Still stuck? 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