How to log parcels and mark collected

Introduction
- Purpose: To demonstrate how to log a parcel on behalf of a resident and mark it as collected once picked up.
Logging a Parcel
- Click on the parcel section in the left-hand navigation.
- Add a parcel by selecting the receiving staff member, notification method (email/SMS), and apartment number.
- View and customise the notification message.
- Enter parcel details like ID, type, location, room, and recipient.
- Save the parcel to send out the notification to the resident.
Managing Parcels
- Filter the parcel list by dates or search for specific information.
- Clear filters by typing the apartment number.
- Toggle columns and view filtered sections for collected and deleted parcels.
- You can find additional filters and options available in the pending parcels section.
Additional Actions
- Export parcel list to Excel, print it, or delete parcels if needed.
- Resend notifications to residents who still need to collect their parcels.
Marking a Parcel as Collected
- When a resident collects a parcel, click on their name in the system.
- Verify ID, leave notes, and have the resident sign for the parcel.
- Use a tablet or a USB signature pad for the signature.
- Click on "collected" to mark the parcel as collected and move it to the collected parcels section.

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How to log a parcel on behalf of a resident and mark it as collected once picked up.