How to Log and Manage Parcels for Residents

Purpose of the video: Guide on logging parcels for residents and marking them as collected.

Click on the parcel section in the left-hand navigation to view current parcels.

Select Staff Member: Choose the staff member receiving the parcel.
Notification Method: Choose between email or SMS for notification.
Recipient Details:
- Select the apartment number to bring up the recipient.
- Optionally enter a parcel ID.
Parcel Information:
- Specify the parcel type and location.
- Address the parcel to the correct recipient.
Adding Multiple Parcels: Option to add more than one parcel and additional lines.
Saving the Parcel: Click "save" to lodge the parcel and send out notifications.

Pending List: Newly added parcels will appear here.
Filtering Options:
- Filter by specific dates or search by apartment number.
- Clear filters as needed.
Column Management: Toggle visibility of columns in the parcel information.
Additional Filters: Access collected and deleted parcels.
Exporting and Printing: Options to export to Excel or print parcel lists.
Deleting Parcels: Ability to delete parcels if necessary.

Resident Collection Process:
- When a resident collects their parcel, select their name (e.g., Charles).
- Check if ID has been verified and leave notes if necessary.
- Residents can sign for parcels using a finger on a tablet or a USB signature pad.
Finalizing Collection: Click "collected" to move the parcel from the pending list to the collected parcels section.

In this video, I demonstrate how to log a parcel on behalf of a resident and mark it as collected once picked up. I guide you through adding a parcel, selecting delivery method, configuring parcel settings, and managing notifications. No specific action requested from viewers.