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Emails and Templates

Learn how to manage communication settings in the MYBOS Building Manager Portal by reviewing email templates, manager notifications and building details to keep resident and contractor communication accurate and up to date.

When creating or even maintaining a building, it is important to ensure that your communication is up to date. Most of this can be configured in a singular settings menu. 

Step 1: Navigate to Settings, located in the left hand menu of the Building Manager Web Portal. 

Step 2: Under Email & Template Options,  you will find 13 communication settings that may need to be reviewed and configured. We recommend checking each one carefully to make sure all details are accurate and up to date.

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Step 3: Clicking on a specific section will open up its settings. For example, clicking on Residents will open the Resident Email Templates, where you can add/edit: 

  • Manager Notifications -> this is who receives email notifications when an action is taken. 
  • Email templates -> from here, you can edit the way a template looks when it is sent out to someone. 

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We recommend you go through every email section and update the manager notification to ensure communication is seamless with your residents and contractors. 

❗ If for any reason you change the name of your building, you will need to change the templates in the Email & Template Options settings to include the new building name.