1. You can export or download a case after it has been saved in two formats, DOCX or PDF. Export buttons are at the top right, next to the edit button.

2. Click on the blue ‘W’ button to download the DOCX file onto your system in your default download destination.

3. For PDF format, click the red button with Adobe icon next to the ‘W’ button for the same.

4. Exports contain complete case information including photos and other attachments. Photos are directly visible while other documents are hyperlinked to files in the cloud. You can view or download attachments by clicking on these hyperlinks.